FAQ

About Shopping

• What websites can GOODY-JAPAN purchase from?
• Can GOODY-JAPAN check my items once they arrive at GOODY-JAPAN warehouse?
• When I make an order for shopping, do I have to pay deposit in advance?
• Can I cancel my order ?
• Can GOODY-JAPAN buy a concert tickets?
• I ordered an item through your service, but I would like it in a different size/color. What should I do?
• Is it possible to buy items at real shops ? If so, is there any extra charge?
• Can GOODY-JAPAN bid on Mbok for me?
• Can GOODY-JAPAN bid on Rakuten Auctions for me?
• How long can GOODY-JAPAN hold my items?